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Which of the following describes the cold shoulder strategy for conflict resolution?

Question:

Which of the following describes the cold shoulder strategy for conflict resolution?

Choices:

  • Encouraging two parties involved in conflict to negotiate
  • Dismissing someone's concerns as unimportant
  • Supporting someone else's opinions in order to avoid further conflict
  • Remaining assertive about your personal beliefs

Answer:

Dismissing someone's concerns as unimportant
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